Keep your payments connected.
Subscriptions, packs, day passes, products and events. Take online payments, check their status and manage renewals and outstanding payments in the CRM.
Explore Stripe payments ↗THE FITTOOLS PLATFORM
Everything that moves your gym. Connected.
We design your website and connect your operations and app to take your studio digital. A complete offering for small facilities looking to attract clients, simplify management and support members.
COMPLETE DIGITAL TRANSFORMATION
Your website. Your operations. Your community.
For boutique studios and small teams: personal training, Pilates, functional training, HYROX and CrossFit. We design and connect your digital experience, with support throughout setup.
01
A website to attract
We design your studio’s website around your brand, services and content. Built for mobile, SEO and the next step: an enquiry, registration or booking.
Explore ↗02A CRM to manage
Members, memberships, schedules, Stripe payments and Wellhub in your team’s daily workflow. Fewer tasks spread across spreadsheets and apps.
Explore ↗03An app to support
Members book, check credits and follow their training in an app with your studio’s identity, connected to its operations.
Explore ↗CONNECTED TO YOUR BUSINESS
Memberships, payments and new opportunities.
Sell your plans and manage member and Wellhub activity within the same workflow.
Another way into your facility.
Classes, capacity, bookings, cancellations and check-in connected with Wellhub. Your team keeps track in Fittools.
Explore the Wellhub integration ↗Operations, sales and follow-up
CRM & facility management
Every member, in context
From registration to training history, one profile brings each member relationship together.
- Guided registration, personal details and activity tracking
- Memberships, payments, credits and wallet in one profile
- Search, filters, statuses and duplicate profile merging
Memberships your way
Configure how members train and pay at your facility.
- Subscriptions, credit packs, unlimited plans and day passes
- Renewals, validity dates, pauses and cancellations
- Extra credits, balance adjustments and usage rules
One schedule for your whole team
Organise your facility’s activity and keep capacity under control.
- Class templates, sessions, rooms and coaches
- Capacity, bookings, attendance and cancellations
- Credit costs and configurable recurring schedules
Payments you can track
Connect every payment with its member and membership.
- Payment status and outstanding payment filters
- Online Stripe payments and cash payment records
- Payment retries, reconciliation and exportable reports
Training with follow-through
Your coaching continues in the member app.
- Exercise library, muscle groups and videos
- Member-assigned routines and training periods
- Online sessions and activity history
Stay connected
Share updates and review sent communications in the CRM.
- Member campaigns and notifications
- Email and app notifications according to your configuration
- Campaign history and communication preferences
More ways to sell
Bring the products and services around your core offer together.
- Product catalogue, purchases and member allocations
- Day passes, events and guest purchases
- Subscription discount campaigns
Reasons to come back
Connect activity with a rewarding member experience.
- Points, ranks, achievements and leaderboards
- Reward catalogue and redemptions
- Reward balances and redemption history
Clarity for better decisions
Review daily operations in one workspace.
- Facility dashboard and session and payment reports
- Staff, rooms and facility settings
- Configurable branding and navigation modules
Your gym in their pocket
Member app
Book from a phone
Your facility’s calendar goes wherever members go.
- Calendar, times, available spots and upcoming bookings
- Booking and cancellation under membership rules
- Membership and extra credit balances
Their membership, at hand
More independence for members and fewer front-desk queries.
- Profile, active membership, validity and balance
- Browse plans and purchase through Stripe
- Membership management and payment history
Train at the gym and beyond
Support members between visits and through online programmes.
- Assigned routines with exercises, videos and dates
- Online training sessions and content
- Profile information and activity history
See their progress
An experience that connects one session to the next.
- Statistics and training history
- Heart-rate session results when enabled
- Points, achievements, ranks and rewards
An app with your identity
Each facility shapes the experience it gives its members.
- Configurable logo, colours and sections
- In-app shop, products and rewards
- Notifications and communication preferences
Help people discover your facility
Website & acquisition
A website that represents your gym
Showcase your method, team and spaces with your own identity.
- Brand-led design that works on mobile
- Activity, service, team and studio pages
- Photography, galleries and editorial content
From visit to action
Connect discovery with an enquiry, purchase or booking.
- Plans and services with clear calls to action
- Links to app bookings, registration and purchases
- Contact and lead capture forms
Built to help people find you
A technical and editorial foundation for your facility’s visibility.
- Technical SEO, metadata, sitemap and content structure
- Blog and service pages to suit your project
- Image optimisation, performance and visitor analytics
Stripe, Wellhub and connections
Payments & integrations
Stripe: from sale to payment
Connect memberships, products and services with your business payments.
- Checkout for subscriptions, passes, events and products
- Renewals, saved cards and outstanding payment retries
- In-person payments with configured, compatible Stripe Terminal
- Synced payment status and CRM reconciliation
Wellhub, part of your operations
Manage Wellhub activity alongside your members in the CRM.
- Publish and sync classes and times
- Connected capacity, bookings and cancellations
- User identification and check-in validation
- Sync issue tracking
Connections that fit your setup
Enable the connections your operations need.
- iCalendar feed for ClassPass according to configuration
- Website and app connected to the same CRM
- Devices and in-room experience with compatible hardware
Connected training
Heart-rate tracking & in-room experience
Bring training to life
Make effort visible during sessions with compatible heart-rate monitors.
- Live heart rate, intensity and effort zones
- Group sessions and individual tracking
- Link devices to members
Every session leaves a record
Connect the in-room experience with member follow-up.
- Session history and participant results
- Effort metrics, points and estimated energy expenditure
- Review in the CRM and app according to enabled modules
Modules and connections are configured for each facility. Availability depends on the selected scope, enabled integrations and compatible hardware.
LET’S SEE YOUR FACILITY
See how it would work at your facility.
From your studio website to operations and your member app. Tell us how you work and let’s plan your digital transformation.
Book a demo ↗