01 / Payments
What has been paid, and what is still due.
Review amounts, due dates and payment methods. Filter by member or status and export the list when you need it.
CRM FOR STUDIOS & SMALL FACILITIES
The CRM for your facility’s daily work.
The CRM for your facility’s daily work.From front desk to coach, from registration to the next payment. A shared view of members, activity and business, with tools for every part of the day.
INSIDE THE CRM
Working with Fittools.
Real product screens from a local environment with fictional data. Select any screenshot to enlarge it.
02 / Members
One member record for your team.
Contact details, membership, payments and activity in one profile. Front desk and coaches work with the same information.
03 / Memberships
Your plans, on your terms.
Credit plans, packs, unlimited access or day passes. Set prices, duration and booking conditions for each plan.
04 / Classes
Open a class and see who is coming.
Check bookings and the waitlist in the session detail. Your team can track attendance and manage available spots.
Del CRM a la experiencia de tus socios
Operations, sales and follow-up
CRM & facility management
Every member, in context
From registration to training history, one profile brings each member relationship together.
- Guided registration, personal details and activity tracking
- Memberships, payments, credits and wallet in one profile
- Search, filters, statuses and duplicate profile merging
Memberships your way
Configure how members train and pay at your facility.
- Subscriptions, credit packs, unlimited plans and day passes
- Renewals, validity dates, pauses and cancellations
- Extra credits, balance adjustments and usage rules
One schedule for your whole team
Organise your facility’s activity and keep capacity under control.
- Class templates, sessions, rooms and coaches
- Capacity, bookings, attendance and cancellations
- Credit costs and configurable recurring schedules
Payments you can track
Connect every payment with its member and membership.
- Payment status and outstanding payment filters
- Online Stripe payments and cash payment records
- Payment retries, reconciliation and exportable reports
Training with follow-through
Your coaching continues in the member app.
- Exercise library, muscle groups and videos
- Member-assigned routines and training periods
- Online sessions and activity history
Stay connected
Share updates and review sent communications in the CRM.
- Member campaigns and notifications
- Email and app notifications according to your configuration
- Campaign history and communication preferences
More ways to sell
Bring the products and services around your core offer together.
- Product catalogue, purchases and member allocations
- Day passes, events and guest purchases
- Subscription discount campaigns
Reasons to come back
Connect activity with a rewarding member experience.
- Points, ranks, achievements and leaderboards
- Reward catalogue and redemptions
- Reward balances and redemption history
Clarity for better decisions
Review daily operations in one workspace.
- Facility dashboard and session and payment reports
- Staff, rooms and facility settings
- Configurable branding and navigation modules
Modules and connections are configured for each facility. Availability depends on the selected scope, enabled integrations and compatible hardware.
LET’S SEE YOUR FACILITY
See how it would work at your facility.
From your studio website to operations and your member app. Tell us how you work and let’s plan your digital transformation.
Book a demo ↗